Refund policy
Return & Exchange Policy
At Garud Wear, we want you to love your purchase. If for any reason you are not satisfied, please review our return and exchange terms below:
Returns
-
We have a 10-day return policy, which means you can request a return within 10 days of receiving your item.
-
To be eligible for a return, your item must be in the same condition that you received it—unworn/unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
-
Return shipping costs will be borne by the customer.
Exchanges
-
We offer exchanges within 10 days of delivery.
-
To qualify, the product must be unused, with tags, and in original packaging.
-
Exchange shipping costs will be borne by us. You will not have to pay for shipping if you choose to exchange your product.
Damages & Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect. We will evaluate the issue and make it right.
Non-Returnable Items
-
Sale items and gift cards
-
Customized or personalized products
-
Perishable goods (e.g., food, flowers)
-
Personal care items (e.g., beauty products)
How to Request a Return or Exchange
To start a return or exchange, contact us at garudwear001@gmail.com. If your request is accepted, we’ll provide you with the shipping details and next steps.
-
Items sent back without prior approval will not be accepted.